What is Doks.ai?
What
Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation in order to provide customized answers to user queries. Doks.ai does this by syncing with your existing website, documentation or knowledge base system that can answer any user questions about your product or services.
Feature
Doks.ai chatbot addresses the questions of your users in real time enhancing user satisfaction and reducing the burden on your customer support team. Our tests indicate that it can handle 40-70% of support tickets autonomously, freeing up your support reps to focus on more complex issues.
How
To create a chatbot for your website or knowledge-base using Doks.ai, you can enter your website URLs, XML-Sitemap, or paste text or document. The data should contain the information that you want your chatbot to know and be able to answer questions.
Price
Doks.ai offers a free trial available on Doks.ai where you can try the product for 7 days. With the free trial, you can create one chatbot which includes 20 message credits, 400,000 characters and 1 lead form for you to try our platform.
Helpful Tips
You can customize the look and feel of your chatbot by changing its background, color scheme, logos, widget icon, and avatar. You can also add a personalized welcome message that will be displayed to users when they start chatting with the chatbot.
Frequently Asked Questions
What is Doks?
Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation in order to provide customized answers to user queries.
How Doks.ai can help reduce support ticket volume?
Doks.ai chatbot addresses the questions of your users in real time enhancing user satisfaction and reducing the burden on your customer support team.
What type of data is required to create my chatbot?
To create a chatbot for your website or knowledge-base using Doks.ai, you can enter your website URLs, XML-Sitemap, or paste text or document.
Are there limits to the number of documents I can add to Doks AI?
No there are no limits to the number of documents you can upload and train.
Does it use ChatGPT or GPT-4?
By default your chat-based AI search bar uses GPT-3.5-turbo. However, GPT-4 will be coming soon to Doks.ai.