What is ioni?
ioni is an AI Agents Platform that provides access to a vast array of AI technologies for various business needs, including AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and Chatbot to Human.
Features of ioni
AI Assistant
Get 'ready to send' draft or instruct AI briefly on what you want to say to get an extended answer.
AI Chatbot
Automatically resolve typical customer inquiries with AI, just as human agents do.
AI Search
Search that provides genuine results for any queries.
AI Widget Builder
Create your personalized AI Chatbot Widget in a couple of clicks.
Conversations Analytics
Improve CSAT score by analyzing AI conversations with customers.
Chatbot to Human
Transfer your customer from AI chatbot to a human agent whenever needed.
How to use ioni?
Three easy steps to get started exploring ioni:
- Add data: Add HTML and text pages to your AI database and start testing the chat.
- Create AI assistant: Create and customize a personal chatbot that perfectly matches the brand voice and your business visual style.
- Analyze conversations: Check answers and adjust your AI bot. Add questions from your support requests, check the answer and edit if needed.
Pricing
ioni offers a free trial to unlock unlimited potential with AI. Join now and elevate your business with AI.
Helpful Tips
- Connecting with your data in a couple of clicks: Our AI chatbot ioni easily trains with your company data.
- Adding Call to Action when needed: You can set conditions under which requests will be transferred to a human agent, and set a Call to Action - for example, invite the user to visit the office or book a call.
- Multilingual support: Grow your business without engaging multilingual customer support agents - our chatbot recognises 80+ languages and automatically translates questions and answers.
Frequently Asked Questions
What is the average response accuracy of ioni?
The average response accuracy of ioni is 92%.
How much can I reduce resolution times for general questions with ioni?
You can reduce resolution times for general questions by 3x with ioni.
Can I increase agent productivity with ioni?
Yes, you can increase agent productivity by +88% with ioni.
What do people say about ioni?
ioni is an exceptional solution for customer support automation! - Vitaly Romanchenko, CEO in elai.io I have tried various tools to assist my customer support team, but nothing worked the way it should. However, using ChatGPT for message generation took Ioni to a whole new level! - Alex Shwarz, COO in Moddo.ua