What is Ribbo?
Ribbo is an AI customer support agent that learns from your business's data, website content, and other sources to generate a chatbot that effectively handles 40-70% of your customer support inquiries.
Features of Ribbo
- Extends ChatGPT technology with your business's data and tone of voice
- Trains on all the data you provide and effectively handle a large portion of your customer support queries
- Benefits both you (by reducing customer support costs) and your customers (by providing instant answers)
- Ideal for small and midsize businesses
- Can handle simple or repetitive inquiries, allowing your team to focus on resolving complex issues and enhancing customer success
How to Use Ribbo
- Add various data sources such as website content, blog posts, documentation, historical customer support chat logs, and more
- Simple fine-tuning: view the complete chat history of your chatbot and edit incorrect answers
- Seamlessly integrate Ribbo AI chatbot into your website as a live chat widget
- Customize everything, from its design to its tone of speech, to align perfectly with your brand
- Handoff from a bot to a live operator when necessary, ensuring your customers always get the best support
- Multilingual support: upload documents in any language and communicate with your chatbot in different languages
Pricing and Plans
Ribbo offers a Free plan that you can try right after sign up and test everything before purchasing.
Helpful Tips
- Customize the model's boundaries and establish any restrictions you think are necessary to prevent scenarios that might damage your company's reputation
- Take advantage of the daily free uses of GPT-4o document reading and Dalle's image generation to explore a vast range of AI-powered tools to support various tasks
Frequently Asked Questions
Do you offer a free trial or free plan?
Yes, we have a Free plan that you can try right after sign up and test everything before purchasing.
I'm worried that the bot will provide information that negatively impacts our company's reputation?
We designed our system to prevent scenarios that might damage your company. However, you can further customize the model's boundaries and establish any restrictions you think are necessary.
What type of data can I upload for training my chatbot?
You can upload any text document (.PDF, .DOCX, .TXT, .HTML, .CSV, .XLS, PPTX, .EPUB, XML, etc.), pull data from your website or blog. More data sources coming soon.
What language does chatbot support?
You can upload your documents in any language. As well as communicate with your chatbot using different languages. For example, you can upload English documents and communicate with your chatbot in Spanish.
What LLM model can I choose for my bot?
At this moment, you can choose GPT-3.5 and GPT-4 models. We are working on adding more.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. You can do this from your account settings.